Terms and Conditions of Sale

Last updated: 11 November 2026

Who these terms apply to

These terms govern fixed-price service packages purchased online from Speedie Consultants Limited exclusively by customers acting for business purposes, including companies, partnerships and sole traders buying for their trade or profession. We do not accept purchases for personal consumer use. The package description and order confirmation form part of the agreement. Separately negotiated engagements may have their own written terms.

Free introductory calls

We offer free introductory telephone calls of 15 or 30 minutes where available. A free call does not oblige either party to enter a paid engagement and does not include a paid deliverable.

Service descriptions and scope

Each paid package should state its deliverable, included activities, information required from the customer, any revisions or follow-up calls, price and anticipated delivery timetable. Work outside the agreed scope requires a separate quotation or agreement.

Orders and payment

Business purchase confirmation at checkout

By placing an order, you confirm that you are purchasing the service wholly or mainly for business purposes, that you have authority to place the order, and that you accept these Terms and Conditions of Sale. The checkout will display the total amount payable before payment.

Paid packages are paid for in full at checkout through Stripe, our payment processor. Stripe handles payment-card details and payment authentication; we receive transaction confirmation and limited payment information for order administration, refunds and accounting. Prices, applicable VAT and the total payable are displayed before payment.

Starting work and delivery

Work will commence immediately after an order has been accepted and the information, materials and access reasonably needed to carry out the service have been received. If the customer supplies these later, work will begin as soon as they are available. Completed reports, audits or other deliverables are supplied by email. The delivery timetable runs from receipt of all required information unless otherwise specified in the package.

Customer responsibilities

Customers must provide accurate, lawful and reasonably complete information and obtain any necessary rights or permissions for materials shared. Delays in providing essential information may affect delivery dates. The customer should review deliverables and promptly report any concern.

Revisions and changes

The number and extent of revisions, if any, are those specified in the purchased package. Material changes to the brief, new requirements or additional work may incur a further charge agreed in advance.

Cancellation — business customers

Because work begins immediately once the necessary information is available, customers who wish to cancel must notify us promptly at hello@speediepr.co.uk. There is no automatic 14-day consumer cooling-off period for purchases made wholly or mainly for business purposes. If a customer cancels after work has commenced, we may retain or charge a reasonable, proportionate amount reflecting work actually performed up to cancellation, plus reasonable, non-recoverable third-party costs properly incurred for that order. Any balance of the price paid will be refunded. We will explain the calculation on request. If the work has been fully completed, the full agreed price will normally remain payable. This does not limit remedies for breach of contract or rights that cannot lawfully be excluded.

Refunds and problems

If we fail to supply the agreed service with reasonable care and skill or otherwise breach the contract, please contact us so we can investigate and offer an appropriate remedy. Nothing in these terms excludes or restricts any remedy that cannot lawfully be excluded. Refunds due will normally be made to the original payment method, through Stripe where appropriate.

Intellectual property and use of deliverables

Unless the package or separate agreement says otherwise, the customer may use the final paid-for deliverable internally for the purpose agreed. Ownership of pre-existing tools, methods and materials remains with the original owner. Any broader licence, publication rights or assignment of copyright should be specified in the package or written agreement.

Confidentiality and personal data

We will treat non-public client information confidentially, subject to lawful disclosures. Personal data is handled under our Privacy Policy. Where we process personal data on a client’s behalf, a separate data processing agreement may be required.

Regulatory and commercial outcomes

Our audits and content services are advisory or creative deliverables. They do not guarantee rankings, leads, sales, regulatory approval or commercial results. Clients remain responsible for final approval of regulated financial promotions and compliance decisions.

Liability

Nothing excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or other liability that cannot lawfully be excluded. Any additional liability limits for business customers should be expressly agreed and legally reviewed before publication.

Complaints, governing law and contact

For questions, cancellation requests or complaints, email hello@speediepr.co.uk. These terms are governed by the laws of England and Wales. Company details: Speedie Consultants Limited | Company no. 04797388 | VAT GB820 8362 42 | 22 Manor Road, Beltinge, Herne Bay, Kent CT6 6RF | hello@speediepr.co.uk

Order confirmation

We will email confirmation of the business order, package, price, payment status and delivery arrangements. By placing an order, the purchaser confirms that they are acting wholly or mainly for business purposes and have authority to place the order.